Intellectual Property Infringement Complaint Guide

Respecting Innovation in Filtration Technology

TRUXTOR is committed to the highest standards of business ethics. As a brand that invests heavily in the science of filtration and advanced synthetic media, we deeply respect the intellectual property (IP) rights of others and expect the same in return.

If you believe that any product, image, text, or technical schematic displayed on the TRUXTOR platform infringes upon your copyright, trademark, or patent, please follow the steps below to file a formal complaint.

How to File a Complaint:
Please send an email to our legal compliance team at [legal@truxtor.com] containing the following information:

Proof of Identity: Your name, company name, address, and contact information.
Proof of Ownership: Valid documentation proving your ownership of the trademark, copyright, or patent in question (e.g., registration certificates).
Details of Infringement: Specific links (URLs) to the TRUXTOR web pages where the alleged infringing material is located, along with a clear description of how your IP is being violated.
Statement of Good Faith: A statement declaring that you have a good faith belief that the use of the material is not authorized by the IP owner.
Our Response Process:
Upon receiving a complete complaint, our legal team will immediately initiate an internal investigation. If the claim is verified, TRUXTOR will take swift action to remove or modify the infringing content within 3 to 5 business days. We are dedicated to maintaining a fair, legal, and professional marketplace for heavy-duty machinery parts.